How can we help?

Sign up, pick a starter template, and you land straight in the builder with a store ready to customize. From Dashboard → Store you can change your store name, link, colors, fonts, logo, and the sections on your homepage — no code anywhere.

Your store is live at yourname.classmade.co from day one. You chose that slug at signup and can change it later in store settings, but changing it breaks existing links and bookmarks, so settle on it early.

Go to Dashboard → Resources and create a new resource. Give it a title and description, upload your file (PDF, ZIP, slides, docs, and more), add a cover image, and set a price. Save it as a draft until you're ready — drafts are never visible to buyers.

Want to build an audience first? Set the price to $0. Free resources download instantly with no checkout.

Open the resource and switch its status from draft to published. It appears in your store immediately.

On the Free plan you can have up to 10 resources published at once; Pro removes the limit. You can unpublish any resource at any time — it goes back to draft and disappears from your store, and buyers who already purchased it keep their download.

Your store lives at yourname.classmade.co — share that link anywhere: your email signature, social profiles, newsletters, or a QR code in your classroom materials. Every resource also has its own page with a direct link you can share.

On Pro you can connect your own domain (e.g. yourname.com) from store settings, and your store keeps working at both addresses.

Classmade uses Stripe Connect to pay you. You're prompted to connect during onboarding; you can also do it any time from Dashboard → Payouts. Stripe asks for your bank details and identity information once, then handles every deposit automatically — you never send invoices.

Until Stripe is connected, buyers can't check out on paid resources, so it's worth doing before you publish.

Stripe deposits your earnings on a rolling schedule — typically 2–7 business days after each sale, depending on your country and bank. There's no minimum threshold from Classmade; earnings pay out on Stripe's standard schedule.

You can see pending and completed payouts in Dashboard → Payouts.

Free ($0): Classmade keeps 15% of each sale, and you can have up to 10 resources published at once.

Pro ($29.99/mo or $299/yr): Classmade takes 0% — you keep 100% of every sale — and there's no limit on published resources.

On both plans, Stripe charges its standard card-processing fee (about 2.9% + 30¢ per transaction). That's separate from Classmade and applies to card payments everywhere. All fees come out of the sale before payout — you never pay out of pocket.

When a sale is refunded, the order is marked refunded: it stops counting toward your earnings and the buyer's download is revoked. The refund itself is processed through Stripe back to the buyer's card.

If a buyer opens a chargeback with their bank, the order is marked disputed and excluded from earnings while Stripe handles the dispute process. Disputes are rare for teaching resources — clear titles, accurate descriptions, and a good cover image prevent most of them. If you're unsure how to respond to one, open a ticket from Dashboard → Help.

Downloadable resource files can be: PDF, ZIP, PNG, JPG/JPEG, PPTX, PPT, DOCX, DOC, Keynote (.key), Pages, XLSX, or CSV.

Selling something with multiple files — a unit with worksheets, an answer key, and slides? Put them in one ZIP and buyers get everything in a single download.

Resource files can be up to 50 MB each. Cover images and store branding images (logo, banner) can be up to 4 MB.

If a resource file is over the limit, compress the PDF or split the ZIP into volumes and sell them as a bundle (Pro).

Every resource has a cover image — the thumbnail buyers see in your store and on the resource page. Upload a PNG, JPEG, WebP, or GIF up to 4 MB. If you don't upload one, Classmade generates a clean typographic cover from your title automatically.

A good cover shows the first page or a sample of the actual resource — buyers want to see what they're getting before they pay.

Yes. Open it from Dashboard → Resources and change anything — title, description, price, cover, or the file itself. Changes go live as soon as you save. Replacing the file means new buyers get the updated version.

You can also unpublish at any time to pull a resource from your store without losing your work.

Delete it from Dashboard → Resources. If the resource has never sold, it's removed completely.

If it has sales, it's archived instead of deleted: it leaves your store, but the sales history stays intact and past buyers keep access to what they paid for.

Pro ($29.99/mo or $299/yr) drops the Classmade fee to 0%, removes the 10-resource publish limit, and unlocks bundles, email campaigns, discount codes, a store blog, and custom domains. Upgrade any time from Dashboard → Billing.

Bundles group several of your resources into one purchase at one price — a full unit, a term's worth of worksheets, a grade-level pack. Create them from Dashboard → Bundles: pick the resources, set the bundle price (typically lower than buying each separately), and publish. Buyers get every file in the bundle with their purchase.

Buyers and visitors can subscribe to your store, and that list is yours — see it in Dashboard → Subscribers. With campaigns (Dashboard → Campaigns) you write an email — a new resource announcement, a sale, a seasonal roundup — and send it to your whole list from inside Classmade.

Create codes from Dashboard → Discounts — for example a percentage off for back-to-school or a code you share only with your newsletter. Buyers enter the code at checkout and the discount is applied automatically.

A blog that lives on your own store at yourname.classmade.co/blog. Write posts from Dashboard → Store → Blog — teaching tips, how you use your own resources, classroom stories. Posts give search engines more reasons to surface your store and give buyers more reasons to trust you.

In Dashboard → Store, enter your domain (e.g. yourname.com) in the custom domain field and save. Classmade connects it automatically and shows you the single DNS record to add at your registrar. Once DNS propagates — usually minutes, occasionally up to a day — your store answers on your domain.

Right after checkout you land on a confirmation page with a Download button, and you get a receipt email with the same link. Downloads are delivered over secure, time-limited links — if a link expires, just reopen the confirmation page or your library and download again.

Two ways:

Your library: sign in at classmade.co/account with the email you used at checkout. Every purchase from every Classmade store is there, ready to re-download.

The store's orders page: go to the store where you bought it, add /orders to the address (e.g. storename.classmade.co/orders), and enter your checkout email.

A receipt email arrives right after checkout from the address you entered at payment — search your inbox for “Your download is ready”. Check spam if you don't see it. Your purchase history with amounts and dates is also in your library.

Start with the seller — every store has a contact form, and most sellers resolve issues quickly. Because resources are digital goods delivered instantly, refunds are handled case by case by the seller and Classmade, consistent with applicable consumer-protection law.

If you can't reach the seller or the issue isn't resolved, email support@classmade.co with your checkout email and the resource name.

Yes — a purchase covers use with your own students. Check the resource description for any specifics from the seller.

Go to classmade.co/forgot-password, enter your email, and we'll send a reset link. Open it and choose a new password. The link is single-use — if it expires before you use it, request a fresh one.

Sellers can add two-factor authentication from Dashboard → Security. Click enable, scan the QR code with an authenticator app (Google Authenticator, 1Password, Authy, etc.), and enter the 6-digit code to confirm. From then on, sign-ins ask for a code from your app.

You can remove two-factor authentication from the same page whenever you need to — for example before switching phones.

Sellers: open a ticket from Dashboard → Help — the Classmade team replies by email and your ticket history stays in the dashboard.

Buyers and everyone else: email support@classmade.co. For questions about a specific resource, the store's own contact form reaches the seller directly.