FAQ
Questions, answered.
Everything you need to know before you build your first store.
Getting started
What is Classmade?
Classmade is a storefront platform for teachers. You create your own storefront, upload or import the resources you already have, set your prices, and sell directly to buyers — no middleman, no algorithm.
Is Classmade free?
Yes. The Free plan costs $0 forever — you can open your store, publish up to 10 resources at once, and start selling. Classmade takes 15% of each sale on the Free plan. Pro ($29.99/mo) drops that to 0% and removes the publish limit.
Do I need any technical skills?
None. Setting up your storefront, uploading your resources, and customizing your store are all no-code — no coding or design experience required.
What kind of resources can I sell?
Any downloadable educational content: worksheets, lesson plans, assessments, slide decks, printables, activity packs, and bundles. You upload the files; buyers download them instantly after purchase.
Payments and payouts
How do I get paid?
Classmade uses Stripe Connect. You connect your bank account during onboarding, and your earnings are automatically deposited after each sale — no invoicing needed.
How much does Classmade take?
The Classmade fee depends on your plan: 15% on Free, 0% on Pro — you keep 100% of every sale. It is deducted before payout — you never pay out of pocket. Note: Stripe also charges its own processing fee (~2.9% + 30¢), which is separate and standard across all card payments.
When do payouts land?
Stripe processes payouts on a rolling schedule — typically 2–7 business days after a sale, depending on your country and bank. You can see all pending and completed payouts in your dashboard.
Is there a minimum payout threshold?
Stripe handles the payout schedule. There's no additional minimum set by Classmade — earnings accumulate and are paid out according to Stripe's standard schedule.
Your store
What does my store URL look like?
Your Free store lives at yourname.classmade.co — you choose the slug when you sign up. The Pro plan lets you connect a custom domain (e.g. yourname.com).
Can I customize my store design?
Yes. You can update colors, fonts, your logo, the sections on your store, the order of products, and your bio — all from the store builder in your dashboard.
What happens to my buyers if I leave?
Your buyers are yours. Classmade doesn't own your customer list. You can export your buyer emails from the dashboard at any time.
Can I offer free resources?
Set the price to $0 and buyers download instantly — no checkout required. Free resources are great for building an audience.
Buyers
How does a buyer get their download?
After checkout, buyers land on a confirmation page with a download link. They also receive a receipt email. Downloads are delivered via secure, signed links.
What is Classmade's refund policy?
Because resources are digital goods delivered instantly, refunds are handled on a case-by-case basis by the seller and Classmade, consistent with applicable consumer-protection law.