Skip to content
FAQ

Questions, answered.

Everything you need to know before you build your first store.

Getting started

What is Classmade?
Classmade is a storefront platform for teachers. You create your own storefront, upload or import the resources you already have, set your prices, and sell directly to buyers. No middleman, no algorithm.
Is Classmade free?
Yes. The Free plan costs $0 forever, so you can open your store, publish up to 10 resources at once, and start selling. Classmade keeps 15% of each sale. Pro ($29.99/mo or $299/yr) removes the fee and the publish limit.
Do I need any technical skills?
None. Setting up your storefront, uploading your resources, and customising your store are all no-code, so no coding or design experience is required.
What kind of resources can I sell?
Any downloadable educational content: worksheets, lesson plans, assessments, slide decks, printables, activity packs, and bundles. Upload PDF, ZIP, slides, documents, spreadsheets, and images, up to 50 MB per file. Buyers download the moment they have paid.

Payments and payouts

How do I get paid?
Classmade uses Stripe Connect. You connect your bank account during onboarding, and your earnings are automatically deposited after each sale, with no invoicing needed.
How much does Classmade take?
The Classmade fee depends on your plan: 15% on Free, 0% on Pro. It comes off before payout, so you never pay out of pocket. On top of that, Stripe's own processing fee (about 2.9% + 30 cents in most countries) applies. That one is Stripe's, and is standard across all card payments.
When do payouts land?
Stripe processes payouts on a rolling schedule, typically 2 to 7 business days after a sale, depending on your country and bank. You can see all pending and completed payouts in your dashboard.
Is there a minimum payout threshold?
Stripe handles the payout schedule. There's no additional minimum set by Classmade. Earnings accumulate and are paid out according to Stripe's standard schedule.

Your store

What does my store URL look like?
Your Free store lives at yourname.classmade.co, and you choose the slug when you sign up. The Pro plan lets you connect a custom domain (e.g. yourname.com).
Can I customise my store design?
Yes. You can update colours, fonts, your logo, the sections on your store, the order of products, and your bio, all from the store builder in your dashboard.
What happens to my buyers if I leave?
Your buyers are yours. Classmade doesn't own your customer list. You can export your buyer emails from the dashboard at any time.
Can I offer free resources?
Set the price to $0 and buyers download right away, with no checkout. Free resources are good for building an audience, and they work before you connect Stripe.

Buyers

How does a buyer get their download?
After checkout, buyers land on a confirmation page with a download link. They also receive a receipt email. Downloads are delivered via secure, signed links.
What is Classmade's refund policy?
Because resources are digital goods delivered instantly, refunds are handled on a case-by-case basis by the seller and Classmade, consistent with applicable consumer-protection law.
Still have questions?

Email us at support@classmade.co

Build your store free