Check that the Resource is still available and that the order exists in Sales. Classmade delivery follows the order’s authorized Resource version when provenance exists. If the order is valid and delivery still fails, open an account-specific support ticket with the order context, but do not include student information.
A buyer says their download is not working. What should I do?
Find the order and check the buyer's delivery link.
Want to do that now?
You can make the change right in your Classmade dashboard.
Still need a hand?
If something about your Classmade store, payment or Resource is not working, we're here.